Customer Support
Our team is here to help. Reach us via WhatsApp, phone, or email — we're happy to assist with anything.
How to Reach Us
Business Hours
Monday – Saturday
9:00 AM – 5:00 PM (East Africa Time)
Available 24/7 — we respond to messages even on Sundays.
Location
Eastleigh (Islii), Nairobi, Kenya
Common Questions
How long does delivery take?
Within Nairobi: 1–3 days. Outside Nairobi: 3–7 days. You can track your order anytime.
Can I change my order?
Yes, contact us within 2 hours of placing your order and we can modify or cancel it.
Are your products authentic?
100%. All products are sourced directly from authorized distributors. We guarantee authenticity.
Still Need Help?
We're just a message away. Don't hesitate to reach out.